Explore our standard food safety services below, or contact us to discuss customized consulting tailored to your food business.
Gain the knowledge and certification required to meet food safety regulations and protect your business. This ServSafe Manager program provides comprehensive training in foodborne illness prevention, safe food handling, sanitation, and regulatory compliance.
For the course, study materials will be emailed to you after registration so you can prepare at your own pace followed by a custom scheduled online training session. The in-person proctored exam will be scheduled at a time that is convenient for you.
Be prepared to respond confidently in an emergency with American Red Cross CPR, First Aid, and AED training. This course equips participants with the essential skills needed to recognize and respond to cardiac, breathing, and first aid emergencies in the workplace or everyday life.
Training is delivered by a certified American Red Cross instructor and meets OSHA and workplace safety requirements. Participants will gain hands-on experience and practical knowledge to act quickly and effectively when it matters most.
The course provides knowledge-based learning through a mix of lectures, videos, guided discussions and demonstrations. Skill practices provide hands-on learning. Participants are required to demonstrate skill competency during skill practices and testing scenarios.
All classes are conducted at your location within Worcester County (inquire for other locations) and scheduled at a time that is convenient for your team, making it easy to integrate high-quality safety training into your operations. Course duration is approximately 4 hours.
Rainford Food Safety is an American Red Cross Licensed Training Provider.
Choke Response is a practical training course designed for restaurant staff, food service employees, and workplace teams to learn how to respond quickly and effectively to choking emergencies.
Participants will learn the proper techniques used to clear airway obstructions and respond safely until emergency responders arrive. This course helps businesses improve emergency preparedness and protect the safety of customers and staff.
✔ How to recognize the signs of choking
✔ The difference between partial and complete airway obstruction
✔ Proper abdominal thrust techniques for adults and children
✔ Proper back blow techniques for adults and children
✔ How to respond when someone cannot speak or breathe
✔ Special situations including pregnant or obese individuals
✔ Emergency response procedures and calling 911
✔ Workplace preparedness for choking emergencies
This course is ideal for:
Restaurant staff
Food service employees
Hospitality businesses
School cafeteria staff
Workplace safety teams
Community organizations
Hands-on training with instructor guidance
Clear step-by-step demonstrations
Certification issued upon successful completion
ServSafe Alcohol Certification (In-Person with Proctored Exam)
Get certified with confidence through our ServSafe Alcohol in-person training, designed for bartenders, servers, managers, and anyone responsible for alcohol service. This comprehensive course equips you with the knowledge and skills needed to serve alcohol responsibly, recognize intoxication, and stay compliant with state regulations.
What to Expect:
Expert-led, in-person instruction at your location for maximum convenience
Approximately 4-hour class covering all required ServSafe Alcohol topics
Proctored certification exam included—no need to schedule separately
Real-world scenarios and practical guidance to ensure understanding and retention
What You’ll Learn:
Responsible alcohol service practices
Identifying and handling intoxicated guests
Checking IDs and preventing underage service
Understanding liability and legal responsibilities
Intervention strategies and conflict management
Who It’s For:
Ideal for restaurants, bars, catering operations, and hospitality teams looking to certify staff efficiently while minimizing downtime.
Why Choose Us:
On-site training tailored to your operation
Streamlined process from training to certification
Experienced instructors with food safety and regulatory expertise
Train your team the right way—convenient, compliant, and effective.
Cottage Kitchens Simplified is a practical training designed for people who want to legally produce and sell food from their home kitchen. This course walks you step-by-step through the process of becoming a licensed cottage food operator and launching a small home-based food business.
Whether you want to sell baked goods, jams, candies, or other non-potentially hazardous foods, this course simplifies the rules and shows you exactly what to do to get started.
This workshop is online. Google Meets Required.
✔ How cottage food laws work in Massachusetts
✔ Which foods are allowed to be produced in a home kitchen
✔ Foods that are not permitted under cottage food rules
✔ Local Board of Health approval process
✔ Required permits and applications
✔ Labeling requirements for cottage food products
✔ Safe food handling practices for home producers
✔ How to prepare for inspections and compliance
Starting a food business can feel overwhelming — regulations, inspections, labeling rules, and licensing requirements often stop people before they begin.
This workshop breaks the process down step-by-step so you understand exactly what to do next and how to build a compliant, profitable food business.
Designed specifically for small food entrepreneurs, shared-use kitchen members, and early-stage producers.
The real steps to starting a compliant food business
Licensing and regulatory basics (local, state, FDA)
Shared-use kitchen requirements
Food safety expectations and inspections
When labeling is required
Wholesale vs direct-to-consumer differences
Common mistakes that delay launches
How to prepare for growth and scaling
This workshop is ideal for:
New food entrepreneurs
Cottage food operators moving toward wholesale
Farmers market vendors
Small food manufacturers
Shared-use kitchen clients
Anyone preparing to sell packaged foods
No previous experience required.
Format: Live Online Workshop
Duration: 2 Hours
Instructor: Shon Rainford — Rainford Food Safety Consulting
Creating compliant food labels is one of the most important steps in launching a packaged food product. This practical, hands-on workshop teaches you exactly what must appear on your label and how to build it correctly.
Participants will learn FDA labeling requirements and build example labels during the session.
Required FDA label components
Ingredient statements and sub-ingredients
Allergen labeling rules
When nutrition labels are required
Nutrition label creation tools
UPC codes and barcode options
Label layout and formatting
Inspector review checklist
Common labeling mistakes
This 2 ½ hour online course is designed for food businesses preparing to sell wholesale in Massachusetts. The program walks you step-by-step from permit requirements through inspection-ready production systems.
The document set would include:
• Inspector-ready formatting
• One revision included
• Sanitation SOPs (SSOPs)
• Recall Plan
• Allergen Control Plan
• Chemical Control Plan
• Emergency Action Plan
• Transportation / Food Defense Plan
• Employee Health Policy
• Required logs and record template
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